Source note · Setting up inbound queues in RingCentral RingCX
A priority group is created under Routing > Priority Groups by clicking New Group, naming it, clicking Ok, selecting the group, adding queues with the Queue Order dropdown, entering a Rank beside each queue (a higher number is a higher priority) and clicking Save.
Checked 2026-09-30
- Vendor
- RingCentral
- Product
- RingCX
- Subsystem
- inbound-routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Creating an inbound priority group — RingCentral · tier 2 current vendor documentation · Creating a priority group, steps 2-10
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-priority-group-create. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-priority-group-create
BibTeX
@misc{warmtransfer-claim-ringcx-inbound-setup-priority-group-create,
title = {Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-priority-group-create},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-priority-group-create},
note = {Source note ringcx-inbound-setup-priority-group-create, checked 2026-09-30}
}