Source note · Setting up inbound queues in RingCentral RingCX
The Agent Settings section of a queue's General tab contains Hangup on Disposition (disconnects the call when the disposition is submitted), Disable Dispositions and Agent Notes (hides both from the agent interface) and Disposition Alert Timer (seconds after a call ends before the agent is reminded to disposition it).
Checked 2026-09-30
Enter the number of seconds after a call ends to send a reminder to the agent to disposition the call
- Vendor
- RingCentral
- Product
- RingCX
- Subsystem
- dispositions
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Managing agent settings on an inbound queue — RingCentral · tier 2 current vendor documentation · Agent Settings: Hangup on Disposition; Disable Dispositions; Disposition Alert Timer
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-dispositions-agent-settings. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-dispositions-agent-settings
BibTeX
@misc{warmtransfer-claim-ringcx-inbound-setup-dispositions-agent-settings,
title = {Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-dispositions-agent-settings},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-dispositions-agent-settings},
note = {Source note ringcx-inbound-setup-dispositions-agent-settings, checked 2026-09-30}
}