An agent is removed from an inbound queue by unchecking the agent in the queue's Agent Access table, or the queue in the agent's Inbound Access table, and saving.

inferred · Checked 2026-09-30

Vendor
RingCentral
Product
RingCX
Subsystem
agents
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Status
inferred
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-agent-unassign. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-agent-unassign

BibTeX

@misc{warmtransfer-claim-ringcx-inbound-setup-agent-unassign,
  title  = {Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-agent-unassign},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-agent-unassign},
  note   = {Source note ringcx-inbound-setup-agent-unassign, checked 2026-09-30}
}

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