Source note · Setting up inbound queues in RingCentral RingCX
An agent group must be set up in RingCX before individual agents can be added; agent groups organise agents by department or function.
Checked 2026-09-30
- Vendor
- RingCentral
- Product
- RingCX
- Subsystem
- agents
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Creating an agent group — RingCentral · tier 2 current vendor documentation · overview
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-agent-group-first. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-agent-group-first
BibTeX
@misc{warmtransfer-claim-ringcx-inbound-setup-agent-group-first,
title = {Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-agent-group-first},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-agent-group-first},
note = {Source note ringcx-inbound-setup-agent-group-first, checked 2026-09-30}
}