An agent group is deleted from its edit page via the three-dot More menu and Delete, either with 'Move agents to a different group' enabled to transfer its agents or disabled, with confirmation boxes checked, to delete the agents with the group.

Checked 2026-09-30

Vendor
RingCentral
Product
RingCX
Subsystem
agents
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-agent-group-delete. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-agent-group-delete

BibTeX

@misc{warmtransfer-claim-ringcx-inbound-setup-agent-group-delete,
  title  = {Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-agent-group-delete},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-agent-group-delete},
  note   = {Source note ringcx-inbound-setup-agent-group-delete, checked 2026-09-30}
}

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