Source note · Setting up inbound queues in RingCentral RingCX
From the queue side, agents are assigned by opening the queue under Routing > Voice queues & skills, clicking Agent Access, checking the agents and clicking Save; Show Assigned Agents filters the table to agents currently assigned.
Checked 2026-09-30
- Vendor
- RingCentral
- Product
- RingCX
- Subsystem
- agents
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Assigning an agent to an inbound queue — RingCentral · tier 2 current vendor documentation · voice queue Agent Access method
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-agent-assign-queue-level. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-agent-assign-queue-level
BibTeX
@misc{warmtransfer-claim-ringcx-inbound-setup-agent-assign-queue-level,
title = {Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-agent-assign-queue-level},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-agent-assign-queue-level},
note = {Source note ringcx-inbound-setup-agent-assign-queue-level, checked 2026-09-30}
}