Source note · Setting up inbound queues in RingCentral RingCX
To add agents, hover over the agent group under Users > Agents, click the plus icon, select one or more users (only users not yet in RingCX are listed unless Show all users is checked), click Next, set the Permissions checkboxes and click Save.
Checked 2026-09-30
- Vendor
- RingCentral
- Product
- RingCX
- Subsystem
- agents
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Adding and managing agents — RingCentral · tier 2 current vendor documentation · Adding an agent
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-agent-add-steps. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-agent-add-steps
BibTeX
@misc{warmtransfer-claim-ringcx-inbound-setup-agent-add-steps,
title = {Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-agent-add-steps},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-agent-add-steps},
note = {Source note ringcx-inbound-setup-agent-add-steps, checked 2026-09-30}
}