Source note · Setting up inbound queues in RingCentral RingCX
Before agents can be added in RingCX, the users must already exist in the RingCentral Admin Portal, the admin must hold a role permitting agent creation, and an agent group must exist.
Checked 2026-09-30
- Vendor
- RingCentral
- Product
- RingCX
- Subsystem
- agents
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Adding and managing agents — RingCentral · tier 2 current vendor documentation · prerequisites
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-agent-add-prereqs. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-agent-add-prereqs
BibTeX
@misc{warmtransfer-claim-ringcx-inbound-setup-agent-add-prereqs,
title = {Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-agent-add-prereqs},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-agent-add-prereqs},
note = {Source note ringcx-inbound-setup-agent-add-prereqs, checked 2026-09-30}
}