Source note · Using RingCentral calling with Microsoft Teams
When Direct Routing 2.0 is enabled, the embedded app hides its calling features and runs in companion mode, offering fax, text messaging and call-history management while calls are made in Teams, and no desktop plugin is needed.
Checked 2026-09-25
- Vendor
- RingCentral
- Product
- RingCentral for Microsoft Teams embedded app
- Subsystem
- coexistence
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- RingCentral's next generation integration for the Microsoft Teams desktop and web app — RingCentral · tier 2 current vendor documentation · Companion mode section
Cite this note
APA
WarmTransfer. (2026, September 25). Using RingCentral calling with Microsoft Teams: source note ringcentral-with-teams-companion-mode. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcentral-with-teams-companion-mode
BibTeX
@misc{warmtransfer-claim-ringcentral-with-teams-companion-mode,
title = {Using RingCentral calling with Microsoft Teams: source note ringcentral-with-teams-companion-mode},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ringcentral-with-teams-companion-mode},
note = {Source note ringcentral-with-teams-companion-mode, checked 2026-09-25}
}