Source note · RingCentral UCaaS platform and PSTN
The RingCentral smartphone app cannot place emergency calls over Wi-Fi and hands them to the device's native dialer, so tablets without cellular service cannot make emergency calls through it.
Checked 2026-09-24
The smartphone app cannot place emergency calls over Wi-Fi access. Emergency dialing is not available on tablets or other mobile devices that do not have a native phone dialer and a wireless service plan.
- Vendor
- RingCentral
- Product
- RingEX mobile app
- Subsystem
- emergency calling
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- policy last updated 2022-05-31
- Checked
- 2026-09-24
Sources
- Emergency Services Policy: Operation and Limitations of Emergency Service — RingCentral · tier 2 current vendor documentation · Section 4 (limitations; mobile application)
Cite this note
APA
WarmTransfer. (2026, September 24). RingCentral UCaaS platform and PSTN: source note ringcentral-platform-911-mobile-no-wifi. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcentral-platform-911-mobile-no-wifi
BibTeX
@misc{warmtransfer-claim-ringcentral-platform-911-mobile-no-wifi,
title = {RingCentral UCaaS platform and PSTN: source note ringcentral-platform-911-mobile-no-wifi},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ringcentral-platform-911-mobile-no-wifi},
note = {Source note ringcentral-platform-911-mobile-no-wifi, checked 2026-09-24}
}