RingCentral's developer guide says admins create call queues in the portal under Phone System > Group(s) with New Call Queue, or through the extension API.

Checked 2026-10-02

Vendor
RingCentral
Product
RingEX
Subsystem
call queues
Deployment
multi-tenant
Region
not restricted
Release range
pre-26.3 navigation
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Setting up RingCentral IVR menus and call handling: source note ringcentral-ivr-setup-queue-create-portal. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcentral-ivr-setup-queue-create-portal

BibTeX

@misc{warmtransfer-claim-ringcentral-ivr-setup-queue-create-portal,
  title  = {Setting up RingCentral IVR menus and call handling: source note ringcentral-ivr-setup-queue-create-portal},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/ringcentral-ivr-setup-queue-create-portal},
  note   = {Source note ringcentral-ivr-setup-queue-create-portal, checked 2026-10-02}
}

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