Pre-recorded IVR prompts are kept in an account Prompts Library, which the UK how-to locates at Admin Portal > Phone System > Auto-Receptionist > Prompts Library.

Checked 2026-10-02

Vendor
RingCentral
Product
RingEX
Subsystem
IVR prompts
Deployment
multi-tenant
Region
gb
Release range
pre-26.3 navigation
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Setting up RingCentral IVR menus and call handling: source note ringcentral-ivr-setup-prompts-library. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcentral-ivr-setup-prompts-library

BibTeX

@misc{warmtransfer-claim-ringcentral-ivr-setup-prompts-library,
  title  = {Setting up RingCentral IVR menus and call handling: source note ringcentral-ivr-setup-prompts-library},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/ringcentral-ivr-setup-prompts-library},
  note   = {Source note ringcentral-ivr-setup-prompts-library, checked 2026-10-02}
}

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