Source note · Setting up RingCentral IVR menus and call handling
A RingCentral IVR menu prompt is configured as either Audio (a pre-recorded prompt from the library) or Text-to-Speech (typed greeting text).
Checked 2026-10-02
If you choose 'Text-to-Speech', you will need to type out your custom greeting
- Vendor
- RingCentral
- Product
- RingEX
- Subsystem
- IVR prompts
- Deployment
- multi-tenant
- Region
- gb
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- What is Multi-level IVR? Multi level IVR Solution For Your Business — RingCentral · tier 2 current vendor documentation · Customise your IVR audio prompts section
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up RingCentral IVR menus and call handling: source note ringcentral-ivr-setup-prompt-audio-or-tts. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcentral-ivr-setup-prompt-audio-or-tts
BibTeX
@misc{warmtransfer-claim-ringcentral-ivr-setup-prompt-audio-or-tts,
title = {Setting up RingCentral IVR menus and call handling: source note ringcentral-ivr-setup-prompt-audio-or-tts},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ringcentral-ivr-setup-prompt-audio-or-tts},
note = {Source note ringcentral-ivr-setup-prompt-audio-or-tts, checked 2026-10-02}
}