Source note · Setting up RingCentral IVR menus and call handling
RingCentral's how-to names the key press actions 'Connect to' for routing to a department or extension and 'Transfer to the voicemail of' for sending callers to an extension's voicemail.
Checked 2026-10-02
- Vendor
- RingCentral
- Product
- RingEX
- Subsystem
- IVR key presses
- Deployment
- multi-tenant
- Region
- gb
- Release range
- pre-26.3 navigation
- Checked
- 2026-10-02
Sources
- What is Multi-level IVR? Multi level IVR Solution For Your Business — RingCentral · tier 2 current vendor documentation · Key presses section
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up RingCentral IVR menus and call handling: source note ringcentral-ivr-setup-key-action-labels. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcentral-ivr-setup-key-action-labels
BibTeX
@misc{warmtransfer-claim-ringcentral-ivr-setup-key-action-labels,
title = {Setting up RingCentral IVR menus and call handling: source note ringcentral-ivr-setup-key-action-labels},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ringcentral-ivr-setup-key-action-labels},
note = {Source note ringcentral-ivr-setup-key-action-labels, checked 2026-10-02}
}