Source note · Setting up RingCentral IVR menus and call handling
An admin reported that switching from single-level to multi-level IVR mode would delete existing custom company rules.
field report · Checked 2026-10-02
- Vendor
- RingCentral
- Product
- RingEX
- Subsystem
- IVR menus
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as reported 2022-07
- Status
- field report
- Checked
- 2026-10-02
Sources
- Custom answering rules route to IVR? — RingCentral Community · tier 5 independent technical research · Asker's follow-up reply
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up RingCentral IVR menus and call handling: source note ringcentral-ivr-setup-fp-mode-switch-deletes. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcentral-ivr-setup-fp-mode-switch-deletes
BibTeX
@misc{warmtransfer-claim-ringcentral-ivr-setup-fp-mode-switch-deletes,
title = {Setting up RingCentral IVR menus and call handling: source note ringcentral-ivr-setup-fp-mode-switch-deletes},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ringcentral-ivr-setup-fp-mode-switch-deletes},
note = {Source note ringcentral-ivr-setup-fp-mode-switch-deletes, checked 2026-10-02}
}