Source note · Setting up RingCentral IVR menus and call handling
Custom company call handling rules can match on callers, called numbers, and schedules (weekday and time ranges, date ranges, or BusinessHours/AfterHours references).
Checked 2026-10-02
- Vendor
- RingCentral
- Product
- RingEX
- Subsystem
- company call handling
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Company Call Handling Rules — RingCentral Developers · tier 2 current vendor documentation · Rule conditions section
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up RingCentral IVR menus and call handling: source note ringcentral-ivr-setup-custom-rule-conditions. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcentral-ivr-setup-custom-rule-conditions
BibTeX
@misc{warmtransfer-claim-ringcentral-ivr-setup-custom-rule-conditions,
title = {Setting up RingCentral IVR menus and call handling: source note ringcentral-ivr-setup-custom-rule-conditions},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ringcentral-ivr-setup-custom-rule-conditions},
note = {Source note ringcentral-ivr-setup-custom-rule-conditions, checked 2026-10-02}
}