A RingEX call queue has an after-call wrap-up time setting, during which a member stays unavailable for new queue calls after finishing a call.

Checked 2026-09-25

Vendor
RingCentral
Product
RingEX
Subsystem
call queue member handling
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). RingCentral call queues and IVR: source note ringcentral-call-queues-wrap-up-setting. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcentral-call-queues-wrap-up-setting

BibTeX

@misc{warmtransfer-claim-ringcentral-call-queues-wrap-up-setting,
  title  = {RingCentral call queues and IVR: source note ringcentral-call-queues-wrap-up-setting},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/ringcentral-call-queues-wrap-up-setting},
  note   = {Source note ringcentral-call-queues-wrap-up-setting, checked 2026-09-25}
}

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