The RingEX call queue support article lists three call distribution methods: Longest Idle, Simultaneous and Fixed Order.

Checked 2026-09-25

Vendor
RingCentral
Product
RingEX
Subsystem
call queue distribution
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). RingCentral call queues and IVR: source note ringcentral-call-queues-ui-ring-types. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcentral-call-queues-ui-ring-types

BibTeX

@misc{warmtransfer-claim-ringcentral-call-queues-ui-ring-types,
  title  = {RingCentral call queues and IVR: source note ringcentral-call-queues-ui-ring-types},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/ringcentral-call-queues-ui-ring-types},
  note   = {Source note ringcentral-call-queues-ui-ring-types, checked 2026-09-25}
}

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