Source note · RingCentral call queues and IVR
In a Simultaneous RingEX call queue, a member who rejects a queue call is marked unavailable for 5 seconds.
Checked 2026-09-25
- Vendor
- RingCentral
- Product
- RingEX
- Subsystem
- call queue distribution
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Intro to call queues in RingEX — RingCentral · tier 2 current vendor documentation · Simultaneous entry, note on rejected calls
Cite this note
APA
WarmTransfer. (2026, September 25). RingCentral call queues and IVR: source note ringcentral-call-queues-simring-reject-5s. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcentral-call-queues-simring-reject-5s
BibTeX
@misc{warmtransfer-claim-ringcentral-call-queues-simring-reject-5s,
title = {RingCentral call queues and IVR: source note ringcentral-call-queues-simring-reject-5s},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ringcentral-call-queues-simring-reject-5s},
note = {Source note ringcentral-call-queues-simring-reject-5s, checked 2026-09-25}
}