Source note · RingCentral call queues and IVR
The developer guide Call Queue Call Handling page defines transferMode Rotating as Longest Idle: the call goes to the member who has been available without a call for the longest time.
disputed · Checked 2026-09-25
- Vendor
- RingCentral
- Product
- RingEX platform API
- Subsystem
- call queue distribution
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Status
- disputed
- Checked
- 2026-09-25
Sources
- Call Queue Call Handling — RingCentral Developers · tier 2 current vendor documentation · transferMode parameter description, value Rotating
Cite this note
APA
WarmTransfer. (2026, September 25). RingCentral call queues and IVR: source note ringcentral-call-queues-rotating-is-longest-idle. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcentral-call-queues-rotating-is-longest-idle
BibTeX
@misc{warmtransfer-claim-ringcentral-call-queues-rotating-is-longest-idle,
title = {RingCentral call queues and IVR: source note ringcentral-call-queues-rotating-is-longest-idle},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ringcentral-call-queues-rotating-is-longest-idle},
note = {Source note ringcentral-call-queues-rotating-is-longest-idle, checked 2026-09-25}
}