Source note · RingCentral call queues and IVR
RingEX's overflow configuration seems to interact with the Simultaneous ring type, because the documented known issue blocks Simultaneous through an overflow flag.
inferred · Checked 2026-09-25
- Vendor
- RingCentral
- Product
- RingEX
- Subsystem
- call queue overflow
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Status
- inferred
- Checked
- 2026-09-25
Sources
- Unable to Set Call Queue to Simultaneous Ringing — RingCentral · tier 2 current vendor documentation · Cause section
Cite this note
APA
WarmTransfer. (2026, September 25). RingCentral call queues and IVR: source note ringcentral-call-queues-overflow-simring-coupling. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcentral-call-queues-overflow-simring-coupling
BibTeX
@misc{warmtransfer-claim-ringcentral-call-queues-overflow-simring-coupling,
title = {RingCentral call queues and IVR: source note ringcentral-call-queues-overflow-simring-coupling},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ringcentral-call-queues-overflow-simring-coupling},
note = {Source note ringcentral-call-queues-overflow-simring-coupling, checked 2026-09-25}
}