Source note · RingCentral call queues and IVR
The maximum hold (wait) time in a RingEX call queue is 15 minutes.
Checked 2026-09-25
- Vendor
- RingCentral
- Product
- RingEX
- Subsystem
- call queue capacity
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Intro to call queues in RingEX — RingCentral · tier 2 current vendor documentation · queue limits section
Cite this note
APA
WarmTransfer. (2026, September 25). RingCentral call queues and IVR: source note ringcentral-call-queues-max-hold-time. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcentral-call-queues-max-hold-time
BibTeX
@misc{warmtransfer-claim-ringcentral-call-queues-max-hold-time,
title = {RingCentral call queues and IVR: source note ringcentral-call-queues-max-hold-time},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ringcentral-call-queues-max-hold-time},
note = {Source note ringcentral-call-queues-max-hold-time, checked 2026-09-25}
}