Source note · RingCentral call queues and IVR
Custom company call handling rules can trigger on caller number or name, called number, and schedules including weekly ranges, date ranges or business/after-hours references.
Checked 2026-09-25
- Vendor
- RingCentral
- Product
- RingEX platform API
- Subsystem
- company call handling
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Company Call Handling Rules — RingCentral Developers · tier 2 current vendor documentation · custom rules section
Cite this note
APA
WarmTransfer. (2026, September 25). RingCentral call queues and IVR: source note ringcentral-call-queues-custom-rule-triggers. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcentral-call-queues-custom-rule-triggers
BibTeX
@misc{warmtransfer-claim-ringcentral-call-queues-custom-rule-triggers,
title = {RingCentral call queues and IVR: source note ringcentral-call-queues-custom-rule-triggers},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ringcentral-call-queues-custom-rule-triggers},
note = {Source note ringcentral-call-queues-custom-rule-triggers, checked 2026-09-25}
}