RingEX creates a company business-hours-rule by default and adds an after-hours-rule only when company business hours are not set to 24/7.

Checked 2026-09-25

Vendor
RingCentral
Product
RingEX platform API
Subsystem
company call handling
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). RingCentral call queues and IVR: source note ringcentral-call-queues-company-default-rules. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcentral-call-queues-company-default-rules

BibTeX

@misc{warmtransfer-claim-ringcentral-call-queues-company-default-rules,
  title  = {RingCentral call queues and IVR: source note ringcentral-call-queues-company-default-rules},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/ringcentral-call-queues-company-default-rules},
  note   = {Source note ringcentral-call-queues-company-default-rules, checked 2026-09-25}
}

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