The Webex App on desktop and mobile uses HELD+ to send the Wi-Fi access point BSSID, its IP address and the upstream default gateway MAC address to RedSky.

Checked 2026-09-24

Vendor
Cisco
Product
Webex App
Subsystem
device location discovery
Deployment
multi-tenant
Region
us and canada
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). RedSky E911 for enterprise UC: source note redsky-e911-wxc-app-held-plus. WarmTransfer. https://warmtransfer.net/knowledge/claims/redsky-e911-wxc-app-held-plus

BibTeX

@misc{warmtransfer-claim-redsky-e911-wxc-app-held-plus,
  title  = {RedSky E911 for enterprise UC: source note redsky-e911-wxc-app-held-plus},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/redsky-e911-wxc-app-held-plus},
  note   = {Source note redsky-e911-wxc-app-held-plus, checked 2026-09-24}
}

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