Claim record · Flow level override of contact centre recording policy
Neither article states what happens to an in-progress recording when a recording schedule's time window ends while the call is still active.
fact · verified 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- call recording
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Manage call recording schedules — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Duration settings section; Recording Control section of the Flow Designer article
Cite this claim
APA
WarmTransfer. (2026, September 5). Flow level override of contact centre recording policy: claim recpol-schedule-boundary-mid-call-unstated. WarmTransfer. https://warmtransfer.net/knowledge/claims/recpol-schedule-boundary-mid-call-unstated
BibTeX
@misc{warmtransfer-claim-recpol-schedule-boundary-mid-call-unstated,
title = {Flow level override of contact centre recording policy: claim recpol-schedule-boundary-mid-call-unstated},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/recpol-schedule-boundary-mid-call-unstated},
note = {Claim recpol-schedule-boundary-mid-call-unstated, verified 2026-09-05}
}