Claim record · Flow level override of contact centre recording policy
Neither article states whether a recording created because the flow forced recording on, against a tenant, queue or schedule setting of No, is retained or purged any differently from an ordinarily authorised recording.
fact · verified 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- retention
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Manage Retention and Purge Recordings and Transcripts in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Whole document; the recording-schedules article read in full for the same question
Cite this claim
APA
WarmTransfer. (2026, September 5). Flow level override of contact centre recording policy: claim recpol-forced-recording-retention-unstated. WarmTransfer. https://warmtransfer.net/knowledge/claims/recpol-forced-recording-retention-unstated
BibTeX
@misc{warmtransfer-claim-recpol-forced-recording-retention-unstated,
title = {Flow level override of contact centre recording policy: claim recpol-forced-recording-retention-unstated},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/recpol-forced-recording-retention-unstated},
note = {Claim recpol-forced-recording-retention-unstated, verified 2026-09-05}
}