Beside the call detail record period the Webex Calling Privacy Data Sheet gives 4 further retention periods: log files containing communications traffic data are deleted after 30 days except in the European Economic Area and Switzerland where they are deleted after 7 days, portal access details after 90 days, call recordings after 360 days, and text messages after 400 days, while registration information is kept for 13 months from service termination or user deactivation.

Checked 2026-09-16

Vendor
Cisco
Product
Webex Calling
Subsystem
privacy
Deployment
not restricted
Region
not restricted
Release range
not restricted
Checked
2026-09-16

Sources

Cite this note

APA

WarmTransfer. (2026, September 16). Cisco privacy data sheets as the destination for retention questions: source note pds-four-more-retention-periods-for-calling. WarmTransfer. https://warmtransfer.net/knowledge/claims/pds-four-more-retention-periods-for-calling

BibTeX

@misc{warmtransfer-claim-pds-four-more-retention-periods-for-calling,
  title  = {Cisco privacy data sheets as the destination for retention questions: source note pds-four-more-retention-periods-for-calling},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/pds-four-more-retention-periods-for-calling},
  note   = {Source note pds-four-more-retention-periods-for-calling, checked 2026-09-16}
}

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