The Webex Calling Privacy Data Sheet states that call detail records and call logs are deleted after 23 months except in the European Economic Area countries and Switzerland where they are deleted after 13 months.
Checked 2026-09-16
CDRs and Call Logs are deleted after 23 months, except in EEA countries and Switzerland where data is deleted after 13 months.
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- privacy
- Deployment
- not restricted
- Region
- not restricted
- Release range
- not restricted
- Checked
- 2026-09-16
Sources
- Webex Calling Privacy Data Sheet — Cisco Systems, Inc. (Trust Portal) · tier 2 current vendor documentation · Data Deletion and Retention table, Host and Usage Information row
Cite this note
APA
WarmTransfer. (2026, September 16). Cisco privacy data sheets as the destination for retention questions: source note pds-cdr-retention-is-23-months-or-13-in-the-eea. WarmTransfer. https://warmtransfer.net/knowledge/claims/pds-cdr-retention-is-23-months-or-13-in-the-eea
BibTeX
@misc{warmtransfer-claim-pds-cdr-retention-is-23-months-or-13-in-the-eea,
title = {Cisco privacy data sheets as the destination for retention questions: source note pds-cdr-retention-is-23-months-or-13-in-the-eea},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/pds-cdr-retention-is-23-months-or-13-in-the-eea},
note = {Source note pds-cdr-retention-is-23-months-or-13-in-the-eea, checked 2026-09-16}
}