Cisco's November 2021 Webex Contact Center 1.0 data sheet states the platform is PCI DSS Level 1 certified through a third-party AOC audit reviewed annually.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center 1.0
Subsystem
compliance attestation
Deployment
multi-tenant
Region
not restricted
Release range
Webex Contact Center 1.0 as of 2021-11-16
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). PCI DSS for contact centers: source note pci-dss-contact-center-wxcc10-level1-aoc. WarmTransfer. https://warmtransfer.net/knowledge/claims/pci-dss-contact-center-wxcc10-level1-aoc

BibTeX

@misc{warmtransfer-claim-pci-dss-contact-center-wxcc10-level1-aoc,
  title  = {PCI DSS for contact centers: source note pci-dss-contact-center-wxcc10-level1-aoc},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/pci-dss-contact-center-wxcc10-level1-aoc},
  note   = {Source note pci-dss-contact-center-wxcc10-level1-aoc, checked 2026-09-30}
}

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