Source note · PCI DSS for contact centers
Twilio points customers to its Responsibility Matrix for their own obligations when using Programmable Voice in a PCI workflow.
Checked 2026-09-30
- Vendor
- Twilio
- Product
- Programmable Voice
- Subsystem
- third-party service providers
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Payment Card Industry Programmable Voice workflows — Twilio · tier 2 current vendor documentation · customer responsibility paragraph
Cite this note
APA
WarmTransfer. (2026, September 30). PCI DSS for contact centers: source note pci-dss-contact-center-twilio-responsibility-matrix. WarmTransfer. https://warmtransfer.net/knowledge/claims/pci-dss-contact-center-twilio-responsibility-matrix
BibTeX
@misc{warmtransfer-claim-pci-dss-contact-center-twilio-responsibility-matrix,
title = {PCI DSS for contact centers: source note pci-dss-contact-center-twilio-responsibility-matrix},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/pci-dss-contact-center-twilio-responsibility-matrix},
note = {Source note pci-dss-contact-center-twilio-responsibility-matrix, checked 2026-09-30}
}