Source note · PCI DSS for contact centers
Twilio Conversation Relay supports PCI workflows only when configured with PCI-compliant text-to-speech and transcription providers.
Checked 2026-09-30
- Vendor
- Twilio
- Product
- Conversation Relay
- Subsystem
- AI voice
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Payment Card Industry Programmable Voice workflows — Twilio · tier 2 current vendor documentation · PCI-compliant products section
Cite this note
APA
WarmTransfer. (2026, September 30). PCI DSS for contact centers: source note pci-dss-contact-center-twilio-conversation-relay. WarmTransfer. https://warmtransfer.net/knowledge/claims/pci-dss-contact-center-twilio-conversation-relay
BibTeX
@misc{warmtransfer-claim-pci-dss-contact-center-twilio-conversation-relay,
title = {PCI DSS for contact centers: source note pci-dss-contact-center-twilio-conversation-relay},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/pci-dss-contact-center-twilio-conversation-relay},
note = {Source note pci-dss-contact-center-twilio-conversation-relay, checked 2026-09-30}
}