Source note · PCI DSS for contact centers
AWS recommends MFA for any access to card data in Amazon Connect because the service is a public endpoint.
Checked 2026-09-30
- Vendor
- AWS
- Product
- Amazon Connect (Connect Customer)
- Subsystem
- access control
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Best practices for PCI compliance in Connect Customer — Amazon Web Services · tier 2 current vendor documentation · bullet 5
Cite this note
APA
WarmTransfer. (2026, September 30). PCI DSS for contact centers: source note pci-dss-contact-center-aws-mfa-public-endpoint. WarmTransfer. https://warmtransfer.net/knowledge/claims/pci-dss-contact-center-aws-mfa-public-endpoint
BibTeX
@misc{warmtransfer-claim-pci-dss-contact-center-aws-mfa-public-endpoint,
title = {PCI DSS for contact centers: source note pci-dss-contact-center-aws-mfa-public-endpoint},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/pci-dss-contact-center-aws-mfa-public-endpoint},
note = {Source note pci-dss-contact-center-aws-mfa-public-endpoint, checked 2026-09-30}
}