Source note · UC observability and synthetic monitoring
The Zoom Phone quality of service dashboard uses MOS on a 1-5 scale as its main measure and counts calls with MOS of 3.5 or higher as good quality and below 3.5 as poor.
Checked 2026-09-24
- Vendor
- Zoom
- Product
- Zoom Phone
- Subsystem
- Quality of service dashboard
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Viewing the Zoom Phone quality of service dashboard — Zoom · tier 2 current vendor documentation · Overview / MOS explanation
Cite this note
APA
WarmTransfer. (2026, September 24). UC observability and synthetic monitoring: source note observability-uc-zoom-phone-qos-mos-threshold. WarmTransfer. https://warmtransfer.net/knowledge/claims/observability-uc-zoom-phone-qos-mos-threshold
BibTeX
@misc{warmtransfer-claim-observability-uc-zoom-phone-qos-mos-threshold,
title = {UC observability and synthetic monitoring: source note observability-uc-zoom-phone-qos-mos-threshold},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/observability-uc-zoom-phone-qos-mos-threshold},
note = {Source note observability-uc-zoom-phone-qos-mos-threshold, checked 2026-09-24}
}