CQD clears end-user identifiable information fields (for example IP address, UPN, phone number, BSSID, MAC address) after 28 days, leaving EUII-free records for the rest of the 12-month retention.

Checked 2026-09-24

For compliance reasons, EUII data (also known as personally-identifiable information or PII) is only kept for 28 days.
Vendor
Microsoft
Product
Teams
Subsystem
Call Quality Dashboard EUII
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). UC observability and synthetic monitoring: source note observability-uc-cqd-euii-28-days. WarmTransfer. https://warmtransfer.net/knowledge/claims/observability-uc-cqd-euii-28-days

BibTeX

@misc{warmtransfer-claim-observability-uc-cqd-euii-28-days,
  title  = {UC observability and synthetic monitoring: source note observability-uc-cqd-euii-28-days},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/observability-uc-cqd-euii-28-days},
  note   = {Source note observability-uc-cqd-euii-28-days, checked 2026-09-24}
}

Read in context