Source note · Building an inbound routing script in NICE CXone Studio
Studio can capture a trace of the next live contact that runs a script, filtered by ANI or DNIS, and can trace up to 20 contacts at once.
Checked 2026-09-30
up to 20 contacts at once
- Vendor
- NiCE
- Product
- CXone Mpower Studio
- Subsystem
- studio-testing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Trace and Debug Scripts - CXone Help Center — NICE · tier 2 current vendor documentation · sections on capturing live contacts and multiple contact traces
Cite this note
APA
WarmTransfer. (2026, September 30). Building an inbound routing script in NICE CXone Studio: source note nice-cxone-studio-setup-trace-live-capture. WarmTransfer. https://warmtransfer.net/knowledge/claims/nice-cxone-studio-setup-trace-live-capture
BibTeX
@misc{warmtransfer-claim-nice-cxone-studio-setup-trace-live-capture,
title = {Building an inbound routing script in NICE CXone Studio: source note nice-cxone-studio-setup-trace-live-capture},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/nice-cxone-studio-setup-trace-live-capture},
note = {Source note nice-cxone-studio-setup-trace-live-capture, checked 2026-09-30}
}