A Studio simulated inbound call tests only the parts of the script before the Onanswer action; testing from Onanswer onward requires an agent application in the test.

Checked 2026-09-30

The steps in this task allow you to test the parts of your script before the Onanswer action.
Vendor
NiCE
Product
CXone Mpower Studio
Subsystem
studio-testing
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Building an inbound routing script in NICE CXone Studio: source note nice-cxone-studio-setup-simulate-onanswer-limit. WarmTransfer. https://warmtransfer.net/knowledge/claims/nice-cxone-studio-setup-simulate-onanswer-limit

BibTeX

@misc{warmtransfer-claim-nice-cxone-studio-setup-simulate-onanswer-limit,
  title  = {Building an inbound routing script in NICE CXone Studio: source note nice-cxone-studio-setup-simulate-onanswer-limit},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/nice-cxone-studio-setup-simulate-onanswer-limit},
  note   = {Source note nice-cxone-studio-setup-simulate-onanswer-limit, checked 2026-09-30}
}

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