Source note · Building an inbound routing script in NICE CXone Studio
In browser-based Studio, the minimal inbound phone script is made by clicking New Script, selecting the Phone option, adding BEGIN and REQAGENT actions to the canvas, connecting them, and saving the script under a name.
Checked 2026-09-30
Add BEGIN and REQAGENT actions to the canvas and connect them.
- Vendor
- NiCE
- Product
- CXone Mpower Studio
- Subsystem
- studio-scripts
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Set Up Inbound Voice - CXone Help Center — NICE · tier 2 current vendor documentation · section 'Create an Inbound Phone Script', steps 1-7
Cite this note
APA
WarmTransfer. (2026, September 30). Building an inbound routing script in NICE CXone Studio: source note nice-cxone-studio-setup-script-create-studio. WarmTransfer. https://warmtransfer.net/knowledge/claims/nice-cxone-studio-setup-script-create-studio
BibTeX
@misc{warmtransfer-claim-nice-cxone-studio-setup-script-create-studio,
title = {Building an inbound routing script in NICE CXone Studio: source note nice-cxone-studio-setup-script-create-studio},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/nice-cxone-studio-setup-script-create-studio},
note = {Source note nice-cxone-studio-setup-script-create-studio, checked 2026-09-30}
}