Source note · Building an inbound routing script in NICE CXone Studio
Selecting IVR Reporting Enabled on a phone point of contact makes calls to that number track IVR press paths for reporting.
Checked 2026-09-30
If you want calls to this number to track IVR press paths for reporting, select IVR Reporting Enabled.
- Vendor
- NiCE
- Product
- CXone Mpower ACD
- Subsystem
- points-of-contact
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Set Up Inbound Voice - CXone Help Center — NICE · tier 2 current vendor documentation · section 'Create a Point of Contact', step 9
Cite this note
APA
WarmTransfer. (2026, September 30). Building an inbound routing script in NICE CXone Studio: source note nice-cxone-studio-setup-poc-ivr-reporting. WarmTransfer. https://warmtransfer.net/knowledge/claims/nice-cxone-studio-setup-poc-ivr-reporting
BibTeX
@misc{warmtransfer-claim-nice-cxone-studio-setup-poc-ivr-reporting,
title = {Building an inbound routing script in NICE CXone Studio: source note nice-cxone-studio-setup-poc-ivr-reporting},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/nice-cxone-studio-setup-poc-ivr-reporting},
note = {Source note nice-cxone-studio-setup-poc-ivr-reporting, checked 2026-09-30}
}