The Play action's Sequence property holds a prompt made of prerecorded WAV files or text-to-speech, and each sequence is limited to 300 characters.

Checked 2026-09-30

Each sequence in the Sequence property has a limit of 300 characters.
Vendor
NiCE
Product
CXone Mpower Studio
Subsystem
studio-actions
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Building an inbound routing script in NICE CXone Studio: source note nice-cxone-studio-setup-play-sequence-limit. WarmTransfer. https://warmtransfer.net/knowledge/claims/nice-cxone-studio-setup-play-sequence-limit

BibTeX

@misc{warmtransfer-claim-nice-cxone-studio-setup-play-sequence-limit,
  title  = {Building an inbound routing script in NICE CXone Studio: source note nice-cxone-studio-setup-play-sequence-limit},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/nice-cxone-studio-setup-play-sequence-limit},
  note   = {Source note nice-cxone-studio-setup-play-sequence-limit, checked 2026-09-30}
}

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