Source note · Building an inbound routing script in NICE CXone Studio
The Set Up Inbound Voice procedure lists its tasks as create a campaign, create an inbound voice ACD skill, assign users to the skill, create an inbound phone script, and create a point of contact, and instructs that the tasks be completed in the order given.
Checked 2026-09-30
Complete each of these tasks in the order given.
- Vendor
- NiCE
- Product
- CXone Mpower ACD
- Subsystem
- inbound-voice
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Set Up Inbound Voice - CXone Help Center — NICE · tier 2 current vendor documentation · introduction and section headings in page order
Cite this note
APA
WarmTransfer. (2026, September 30). Building an inbound routing script in NICE CXone Studio: source note nice-cxone-studio-setup-inbound-voice-task-order. WarmTransfer. https://warmtransfer.net/knowledge/claims/nice-cxone-studio-setup-inbound-voice-task-order
BibTeX
@misc{warmtransfer-claim-nice-cxone-studio-setup-inbound-voice-task-order,
title = {Building an inbound routing script in NICE CXone Studio: source note nice-cxone-studio-setup-inbound-voice-task-order},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/nice-cxone-studio-setup-inbound-voice-task-order},
note = {Source note nice-cxone-studio-setup-inbound-voice-task-order, checked 2026-09-30}
}