Source note · Building an inbound routing script in NICE CXone Studio
The hours of operation profile is evaluated in the tenant's selected time zone by default; to use a different time zone, place a Timezone action before the Hours action.
Checked 2026-09-30
By default, the hours of operation profile uses your tenant's selected time zone. If you want to choose a different time zone, you can use the Timezone action before the Hours action.
- Vendor
- NiCE
- Product
- CXone Mpower Studio
- Subsystem
- studio-actions
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- HOURS — NiCE · tier 2 current vendor documentation · note on time zone
Cite this note
APA
WarmTransfer. (2026, September 30). Building an inbound routing script in NICE CXone Studio: source note nice-cxone-studio-setup-hours-timezone. WarmTransfer. https://warmtransfer.net/knowledge/claims/nice-cxone-studio-setup-hours-timezone
BibTeX
@misc{warmtransfer-claim-nice-cxone-studio-setup-hours-timezone,
title = {Building an inbound routing script in NICE CXone Studio: source note nice-cxone-studio-setup-hours-timezone},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/nice-cxone-studio-setup-hours-timezone},
note = {Source note nice-cxone-studio-setup-hours-timezone, checked 2026-09-30}
}