Source note · Building an inbound routing script in NICE CXone Studio
The review step of hours of operation profile creation has a Test Open Hours section for verifying the configuration, and the status it shows is based on the business unit time zone, which may differ from the user's time zone.
Checked 2026-09-30
- Vendor
- NiCE
- Product
- CXone Mpower ACD
- Subsystem
- hours-of-operation
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Set Up Hours of Operation — NiCE · tier 2 current vendor documentation · profile creation steps, review step and notes
Cite this note
APA
WarmTransfer. (2026, September 30). Building an inbound routing script in NICE CXone Studio: source note nice-cxone-studio-setup-hours-test-open-hours. WarmTransfer. https://warmtransfer.net/knowledge/claims/nice-cxone-studio-setup-hours-test-open-hours
BibTeX
@misc{warmtransfer-claim-nice-cxone-studio-setup-hours-test-open-hours,
title = {Building an inbound routing script in NICE CXone Studio: source note nice-cxone-studio-setup-hours-test-open-hours},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/nice-cxone-studio-setup-hours-test-open-hours},
note = {Source note nice-cxone-studio-setup-hours-test-open-hours, checked 2026-09-30}
}