Source note · Building an inbound routing script in NICE CXone Studio
An hours of operation override branch can be set with an expiration up to 7 days ahead, after which the profile reverts to its standard hours automatically unless the override is disabled manually first.
Checked 2026-09-30
- Vendor
- NiCE
- Product
- CXone Mpower ACD
- Subsystem
- hours-of-operation
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Set Up Hours of Operation — NiCE · tier 2 current vendor documentation · section on override branches
Cite this note
APA
WarmTransfer. (2026, September 30). Building an inbound routing script in NICE CXone Studio: source note nice-cxone-studio-setup-hours-override-expiry. WarmTransfer. https://warmtransfer.net/knowledge/claims/nice-cxone-studio-setup-hours-override-expiry
BibTeX
@misc{warmtransfer-claim-nice-cxone-studio-setup-hours-override-expiry,
title = {Building an inbound routing script in NICE CXone Studio: source note nice-cxone-studio-setup-hours-override-expiry},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/nice-cxone-studio-setup-hours-override-expiry},
note = {Source note nice-cxone-studio-setup-hours-override-expiry, checked 2026-09-30}
}