Source note · Building an inbound routing script in NICE CXone Studio
Hours of operation profiles created in CXone appear in the Hours action's Profile list only when the same business unit is selected in Studio as in CXone.
Checked 2026-09-30
- Vendor
- NiCE
- Product
- CXone Mpower Studio
- Subsystem
- studio-actions
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- HOURS — NiCE · tier 2 current vendor documentation · note on profiles and business units
Cite this note
APA
WarmTransfer. (2026, September 30). Building an inbound routing script in NICE CXone Studio: source note nice-cxone-studio-setup-hours-business-unit-match. WarmTransfer. https://warmtransfer.net/knowledge/claims/nice-cxone-studio-setup-hours-business-unit-match
BibTeX
@misc{warmtransfer-claim-nice-cxone-studio-setup-hours-business-unit-match,
title = {Building an inbound routing script in NICE CXone Studio: source note nice-cxone-studio-setup-hours-business-unit-match},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/nice-cxone-studio-setup-hours-business-unit-match},
note = {Source note nice-cxone-studio-setup-hours-business-unit-match, checked 2026-09-30}
}