NiCE documentation tells administrators to contact their NiCE CXone account representative to set up a DNIS for each inbound voice ACD skill before creating the skills.

Checked 2026-09-30

Before you set up inbound voice ACD skills, first contact your NiCE CXone account representative to help you set up a DNIS for each inbound voice ACD skill.
Vendor
NiCE
Product
CXone Mpower ACD
Subsystem
inbound-voice
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Building an inbound routing script in NICE CXone Studio: source note nice-cxone-studio-setup-dnis-via-account-rep. WarmTransfer. https://warmtransfer.net/knowledge/claims/nice-cxone-studio-setup-dnis-via-account-rep

BibTeX

@misc{warmtransfer-claim-nice-cxone-studio-setup-dnis-via-account-rep,
  title  = {Building an inbound routing script in NICE CXone Studio: source note nice-cxone-studio-setup-dnis-via-account-rep},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/nice-cxone-studio-setup-dnis-via-account-rep},
  note   = {Source note nice-cxone-studio-setup-dnis-via-account-rep, checked 2026-09-30}
}

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