Source note · Building an inbound routing script in NICE CXone Studio
NiCE's basic script tutorial builds the flow Begin > Countagents > If with Expression AVAIL>0; the If action's False branch goes to Play then Hangup, and its True branch goes to Menu, then Reqagent, then Music, then Wait.
Checked 2026-09-30
- Vendor
- NiCE
- Product
- CXone Mpower Studio
- Subsystem
- studio-scripts
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Develop a Basic Script — NiCE · tier 2 current vendor documentation · section 'Develop a Basic Script', action placement and If configuration steps
Cite this note
APA
WarmTransfer. (2026, September 30). Building an inbound routing script in NICE CXone Studio: source note nice-cxone-studio-setup-basic-script-pattern. WarmTransfer. https://warmtransfer.net/knowledge/claims/nice-cxone-studio-setup-basic-script-pattern
BibTeX
@misc{warmtransfer-claim-nice-cxone-studio-setup-basic-script-pattern,
title = {Building an inbound routing script in NICE CXone Studio: source note nice-cxone-studio-setup-basic-script-pattern},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/nice-cxone-studio-setup-basic-script-pattern},
note = {Source note nice-cxone-studio-setup-basic-script-pattern, checked 2026-09-30}
}