Source note · NICE CXone routing and Studio scripts
The standard Reqagent action supports Generic, Email, Chat, Phone, Voicemail, Work Item and SMS scripts; digital scripts use a separate Reqagent implementation.
Checked 2026-09-24
- Vendor
- NICE
- Product
- CXone Studio
- Subsystem
- studio-actions
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Reqagent (CXone Studio) - HELP CENTER — NICE · tier 2 current vendor documentation · Reqagent (CXone Studio); supported script types
Cite this note
APA
WarmTransfer. (2026, September 24). NICE CXone routing and Studio scripts: source note nice-cxone-routing-reqagent-media-scope. WarmTransfer. https://warmtransfer.net/knowledge/claims/nice-cxone-routing-reqagent-media-scope
BibTeX
@misc{warmtransfer-claim-nice-cxone-routing-reqagent-media-scope,
title = {NICE CXone routing and Studio scripts: source note nice-cxone-routing-reqagent-media-scope},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/nice-cxone-routing-reqagent-media-scope},
note = {Source note nice-cxone-routing-reqagent-media-scope, checked 2026-09-24}
}