A CXone station assigns a phone number, caller ID, session timeout, channel refusal timeouts and an IP address to a specific workstation, and agents log in to it by entering its Station ID.

Checked 2026-10-02

Vendor
NICE
Product
CXone
Subsystem
stations
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Troubleshooting NICE CXone agent leg and softphone problems: source note nice-cxone-agent-leg-troubleshooting-station-definition. WarmTransfer. https://warmtransfer.net/knowledge/claims/nice-cxone-agent-leg-troubleshooting-station-definition

BibTeX

@misc{warmtransfer-claim-nice-cxone-agent-leg-troubleshooting-station-definition,
  title  = {Troubleshooting NICE CXone agent leg and softphone problems: source note nice-cxone-agent-leg-troubleshooting-station-definition},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/nice-cxone-agent-leg-troubleshooting-station-definition},
  note   = {Source note nice-cxone-agent-leg-troubleshooting-station-definition, checked 2026-10-02}
}

Read in context