The Agent Workspace (Agent) browser inactivity logout is set on the business unit Details tab and accepts 150 to 7200 seconds of inactivity before the session ends.
Checked 2026-10-02
- Vendor
- NICE
- Product
- CXone
- Subsystem
- ACD business unit settings
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Manage Business Unit — NICE · tier 2 current vendor documentation · section Configure Agent Workspace (Agent) Inactivity Logout
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting NICE CXone agent leg and softphone problems: source note nice-cxone-agent-leg-troubleshooting-inactivity-150-7200. WarmTransfer. https://warmtransfer.net/knowledge/claims/nice-cxone-agent-leg-troubleshooting-inactivity-150-7200
BibTeX
@misc{warmtransfer-claim-nice-cxone-agent-leg-troubleshooting-inactivity-150-7200,
title = {Troubleshooting NICE CXone agent leg and softphone problems: source note nice-cxone-agent-leg-troubleshooting-inactivity-150-7200},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/nice-cxone-agent-leg-troubleshooting-inactivity-150-7200},
note = {Source note nice-cxone-agent-leg-troubleshooting-inactivity-150-7200, checked 2026-10-02}
}